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Post by Heisenberg on Feb 8, 2014 10:52:25 GMT
Got the renewal reminder through on Thursday from Adrian Flux. They wanted £199.17 for the new policy, well that's not bad you might be thinking, but the same cover last year cost me £135, so they were going to hike it up by nearly £65. As the reminder said that I'm a 'valued customer' I thought I'd give them a call. "Is everything to your satisfaction?" she asked me, "Not really" I said, "your reminder says I'm a valued customer, yet you're asking for nearly £65 more for the same cover as last year and that's despite the fact that I've accumulated an extra year's no claims discount, I can't be THAT valued can I?" "Well have you had any other quotes?" she asked, "Yes," I lied, "and one company want £60 less than you do...and they're prepared to limit the mileage to 10,000 miles instead of your 7,500." "Let me just have a word with my supervisor and I'll get right back to you" she says. Ten minutes later she came back," I'm so sorry for keeping you waiting, anyway, we've extended your mileage to 10,000 and we can now offer your renewal for £135, will that be OK?"
Just goes to show how they try it on doesn't it? well two can play at that game, sod em'
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Post by gaz on Feb 8, 2014 11:14:02 GMT
nice one dave good work hope it was a free phone number they provided you with to contact them.... but saving that kinda money in just a few mins does make it worth the effort either way well done you for not lettin them take yer pants down
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Post by stonedaddy on Feb 8, 2014 22:15:32 GMT
Thats a great bit of business Dave. I have just renewed mine with Adrian Flux and it cost me exactly the same as last year. But mine was £322.78 and the mileage allowed is only 7.500. That does include full breakdown cover as well. even in Europe but thats not much use as I only do the UK. I will remember what you did next year though and see if I can stretch them a bit like you did. .... Tom ....
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Post by robmac on Feb 9, 2014 1:38:05 GMT
Thats a great bit of business Dave. I have just renewed mine with Adrian Flux and it cost me exactly the same as last year. But mine was £322.78 and the mileage allowed is only 7.500. That does include full breakdown cover as well. even in Europe but thats not much use as I only do the UK. I will remember what you did next year though and see if I can stretch them a bit like you did. .... Tom .... I hope you're gonna tell em how many miles you will do on the ferry Tom. Otherwise that would be dishonest!
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